Aryana Padilla
San Diego,CA
Summary
Hardworking Friendly professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
San Diego, CA
02.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Took accurate food and drink orders for efficient kitchen processing.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted in training new servers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Casa gabriela
La Mesa, California
01.2022 - 02.2024
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Took accurate food and drink orders for efficient kitchen processing.
- Delivered food and beverages promptly to guest tables.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed customer payments accurately using point-of-sale system.
- Addressed guest concerns swiftly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared drinks according to standard recipes.
- Stocked service areas with supplies during slow periods.
Education
Some College (No Degree) - Psychology
Grossmont College
El Cajon, CASkills
- Customer service
- Menu knowledge
- POS operation
- Sales promotion
- Team communication
- Problem solving
- Time management
- Positive and professional
- Table bussing
- Multitasking and organization
- Hospitality service expertise
- Sales expertise
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- RBS
- Serve-safe
Timeline
Server
Olive Garden
02.2024 - Current
Server
Casa gabriela
01.2022 - 02.2024
Some College (No Degree) - Psychology
Grossmont College