Aryanna Patterson
East Lansing
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
8
8
years of professional experience
Work History
Cashier
Costco
East Lansing
08.2019 - Current
- Processing member transactions efficiently
- Assisting members with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced registers at shift end.
- Trained new cashiers on procedures and customer service standards.
- Worked closely with front-end staff to assist customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated point-of-sale systems to facilitate quick checkouts.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped with purchases and signed customers up for rewards program.
- Used suggestive selling techniques to promote add-on sales.
- Reviewed transaction details to verify refund eligibility and compliance.
Crew Member
McDonald’s
Haslett
06.2018 - 08.2019
- Prepared food items according to company standards and procedures.
- Provided excellent customer service in a fast-paced environment.
- Operated kitchen equipment safely and efficiently during shifts.
- Took food orders, refilled beverages and offered menu item recommendations.
- Assisted with taking orders from customers in a polite and timely manner.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with orders, ensuring accurate and prompt service.
- Handled cash transactions accurately while maintaining a friendly customer experience.
- Greeted customers and took their orders in a friendly and efficient manner.
- Served orders to customers at windows, counters and tables.
- Operated cash register to process customer payments accurately and efficiently.
Education
Haslett High School
Haslett, MISkills
- Cash handling
- Transaction processing
- Problem solving
- Time management
- Work ethic and integrity
- Reliability and punctuality
- Refund handling
- Effective communication
- Up-selling techniques
- Member retention strategies
- Membership processing
- Data entry proficiency
- Customer service
Timeline
Cashier
Costco
08.2019 - Current
Crew Member
McDonald’s
06.2018 - 08.2019
Haslett High School