Aryanna Wahl
Grass Valley,CA
Summary
Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, billing, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients.
Overview
5
5
years of professional experience
Work History
Receptionist
Sirius Canine Fertility Inc.
Grass Valley , CA
09.2022 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Lead Cleaning Artisan
Great Vibes Cleaning
Nevada City , CA
02.2021 - 09.2022
- Regularly monitored performance levels of staff, providing coaching and feedback where appropriate.
- Developed strategies for improving the efficiency of cleaning processes and procedures.
- Delegated tasks efficiently among staff members, maximizing productivity levels.
- Created detailed reports on the progress of team performance, and presented these to senior management.
Lead Dog Trainer
Petco Animal Supplies Stores Inc.
Grass Valley, CA
12.2019 - 12.2020
- Observed dog behaviors in order to identify any problems or challenges that may need addressing during future trainings.
- Maintained detailed records of all canine trainings, including notes on successes and areas needing improvement.
- Developed relationships with clients to build trust and rapport while providing guidance during training sessions.
- Managed scheduling, billing, and customer service aspects of the dog training business.
Education
High School Diploma -
Nevada Union High School
Grass Valley, CA06-2018
Skills
- Appointment scheduling
- Organization skills
- Documentation and reporting
- Multi-line phone system operation
- QuickBooks, Billing
- Time management
Timeline
Receptionist
Sirius Canine Fertility Inc.
09.2022 - Current
Lead Cleaning Artisan
Great Vibes Cleaning
02.2021 - 09.2022
Lead Dog Trainer
Petco Animal Supplies Stores Inc.
12.2019 - 12.2020
High School Diploma -
Nevada Union High School