Aryka Roberts
Gastonia,NC
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
10
10
years of professional experience
Work History
Shift Leader
Mellow Mushroom Pizza Bakers
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
Data Entry
Department Of Agriculture
05.2021 - 07.2022
- Provided daily supervision, feedback and oversight to direct reports.
- Audited production reports, tracking data entry and processing errors.
- Conducted performance reviews of employee goals, objectives and performance expectations.
Warehouse Packer
Cheyenne International
01.2018 - 04.2021
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
Dental Lab Technician
Department Of Labor
05.2014 - 06.2018
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Prepared wax bite-blocks and impression trays for use.
- Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
- Placed tooth models on apparatus mimicking bites and movement of patients' jaw to evaluate functionality of models.
- Adhered to specifications to craft well-fitting appliances.
- Completed detailed models of patients' mouths to create accurate devices.
- Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
Education
GED -
Wake Technical Community College
Raleigh, NC11.2013
Skills
- Customer Service Management
- Operations Support
- Production Reporting
- Production Scheduling
Additional Information
References:
Carol Spencer of Cheyenne International. (704)-685-6336.
Lucas Sartain of Mellow Mushroom Pizza Bakers (704)-274-0906
Timeline
Shift Leader
Mellow Mushroom Pizza Bakers
08.2022 - Current
Data Entry
Department Of Agriculture
05.2021 - 07.2022
Warehouse Packer
Cheyenne International
01.2018 - 04.2021
Dental Lab Technician
Department Of Labor
05.2014 - 06.2018
GED -
Wake Technical Community College
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