Aryn Williams
Cincinnati,OH
Summary
Highly productive customer service team member well-versed in service delivery standards. Proven to navigate complex concerns well. Offering five years of experience in claims resolution and customer service-oriented positions.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Cincinnati, OH
08.2023 - Current
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Contacted customers prior to delivery to coordinate delivery times.
- Utilized street maps to plan and determine most efficient routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Panel Lead Assistant
Gus Perdikakis Associates
Cincinnati, OH
05.2021 - 07.2024
- Performed administrative tasks such as filing documents, updating records.
- Checked stock to determine inventory levels and maintain office supply products.
- Organized lab test solutions, compounds and reagents.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
Crew Trainer
McDonald's
Cincinnati, OH
09.2016 - 11.2021
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Kept customer and food preparation areas clean and well-organized.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
PerdikakisPurcell Marian Highschool
Cincinnati, OH05-2020
Skills
- Customer Service
- Microsoft 365 word
- Food Preparation
- Active lessoning
- Problem solving
- Data Validation
- Quick learner
Languages
English
Professional
Timeline
Delivery Driver
Amazon
08.2023 - Current
Panel Lead Assistant
Gus Perdikakis Associates
05.2021 - 07.2024
Crew Trainer
McDonald's
09.2016 - 11.2021
High School Diploma -
PerdikakisPurcell Marian Highschool