Asa edwards
saint george,Utah
Summary
Customer-focused shift leader with experience leading teams, training employees, and resolving conflict. Builds consistent service standards to support guest satisfaction and smooth operations.
Overview
4
4
years of professional experience
Work History
Team Member
Quick Quack Car Wash
Saint George, UT
2025.10 - Current
- Welcomed customers and guided vehicles through Quick Quack Car Wash lanes.
- Delivered friendly customer support, enhancing customer experience and fostering repeat visits.
- Clarified Quick Quack membership options and wash service details, helping customers make informed choices.
- Maintained clean and organized work areas, ensuring safe and welcoming environment for customers.
Shift Leader
Culver's Restaurant
Saint George, UT
2022.06 - 2025.06
- Coordinated training for new employees on shift operations, ensuring smooth transitions and consistent service delivery.
- Developed training program for new team members on guest service standards and kitchen procedures, enhancing team readiness.
- Addressed guest concerns through effective communication and problem-solving techniques. with calm communication and quick service recovery.
- Assisted with opening and closing tasks in front counter and kitchen areas to ensure operational efficiency. across front counter and kitchen areas.
Japan Exchange Student
Youth For Understanding
Hagoromo, Osaka
2024.06 - 2024.07
- Participated in Youth For Understanding exchange orientations and cultural training sessions.
- Adapted to new routines, school expectations, and community customs abroad.
- Practiced respectful cross-cultural communication with students, families, and local coordinators.
- Collaborated with peers to develop innovative solutions for educational challenges.
Education
High School Diploma -
Utah Arts Academy
Saint George, UT2026-05
Skills
- Customer service excellence
- Team leadership
- Employee training
- Conflict resolution
- Schedule coordination
- Cash management
- Heavy lifting
- Food safety
- Japanese proficiency
Timeline
Team Member
Quick Quack Car Wash
2025.10 - Current
Japan Exchange Student
Youth For Understanding
2024.06 - 2024.07
Shift Leader
Culver's Restaurant
2022.06 - 2025.06
High School Diploma -
Utah Arts Academy