Asanteon Sanders
Sandusky,OH
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
1
1
year of professional experience
Work History
Host
Olive Garden
Sandusky, OH
11.2023 - 07.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Lifeguard
Kalihari
Sandusky
04.2024 - 06.2024
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Assisted with swim lessons for guests and members of the facility.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Developed a comprehensive training program for new lifeguards.
- Responded quickly to medical emergencies in the pool area.
- Assisted with orientation sessions for new lifeguards in training.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Prepared detailed incident reports following accidents or other incidents.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
Oil Change Technician
Vavoline
Sandusky, OH
08.2023 - 11.2023
- Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
- Checked fluid levels, replaced filters, and topped off fluids as necessary.
- Inspected vehicle components such as brakes, tires, suspension systems, and steering mechanisms.
- Cleaned engine parts and applied anti-corrosion materials when necessary.
- Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
- Maintained an organized work area that was free from hazardous materials.
- Ensured all tools were properly stored after use for safety purposes.
- Followed safety protocols including proper handling of hazardous materials in accordance with company regulations.
- Recommended additional repairs or services based on customer needs.
- Provided estimates for labor costs associated with oil changes and other services.
- Reviewed repair orders to ensure accuracy of information related to completed repairs.
- Verified that all documentation was complete prior to returning the vehicle to the customer.
Education
High School Diploma -
Sandusky High School
Sandusky, OH06-2024
Skills
- Reservations Management
- Menu management
- Team Collaboration
- Telephone reception
- Multitasking proficiency
- Customer Service
- Event Planning Assistance
- Detail Oriented
- Impression management
- Hospitality and accommodation
- Exceptional communication
- Strong interpersonal skills
- Guest Relations
- Professional Appearance
- First Aid Training
Timeline
Lifeguard
Kalihari
04.2024 - 06.2024
Host
Olive Garden
11.2023 - 07.2024
Oil Change Technician
Vavoline
08.2023 - 11.2023
High School Diploma -
Sandusky High School