Asattah Kennedy
Woodbridge,NJ
Summary
Recent psychology graduate from Georgia State University with 5+ years of experience in customer and community service. Known for hardworking, reliable, and flexible nature with strong business management skills. Hairstylist in NYC and Atlanta, serving diverse clientele across cultural backgrounds. Founder of When We Met Organization, facilitating annual drives to support NYC families in need. Collaborative and adept at handling complex challenges.
Overview
4
4
years of professional experience
Work History
Recovery Support Specialist
Recovery Centers of America
Raritan Bay, NJ
03.2024 - Current
- Facilitated rehabilitation process for individuals overcoming substance dependence
- Assisted clients with daily living activities and maintaining sobriety
- Documented client information, telephonic outreaches and assisted primary care takers
- Facilitated individual and group therapy sessions.
Youth Residential Technician
Carrier Clinic
Belle Mead, NJ
12.2023 - 03.2024
- Guided youths aged 14-18 through behavioral and mental health challenges
- Led collaborative sessions for resident groups
- Coordinated recreational activities (sports, talent shows, music therapy, etc)
- Monitored school attendance, chore completion and ensured proper medication adherence
Customer Service Representative
Amazon
Remote
02.2022 - 03.2023
- Handled a high volume of incoming calls efficiently
- Responded quickly to client requirements
- Addressed and resolved ongoing customer issues promptly
Delivery Driver
Amazon
Staten Island, NY
10.2020 - 11.2021
- Conducted regular vehicle check ups and delivered packages from warehouse to about 120 residential and commercial customers.
Education
Bachelor of Arts - Psychology
Georgia State University
Atlanta, GA05.2022
Skills
- Microsoft Word, Excel, Outlook & MS Teams
- Medical Terminology
- Communications and writing
- Product knowledge
- Mathematics
- Business management
- Client relations
- Customer service
- Entrepreneurship
- Tech savvy
Accomplishments
- When We Met Organization
- February 2021- Present
- When We Met is a non-profit I founded in NYC whose mission is to uplift and unite young entrepreneurs through community events like food drives, coat drives, back to school drives and pop-up shops to promote local businesses.
- Website: whenwemet.info
Affiliations
When We Met Organization | February 2021- Present |
"When We Met" plays a crucial role in fostering a sense of community and support among young entrepreneurs in NYC. By organizing events like food, clothes, back-to-school drives and pop-up shops, we uplift local businesses and create meaningful opportunities for collaboration and connection.
Website: whenwemet.info
Timeline
Recovery Support Specialist
Recovery Centers of America
03.2024 - Current
Youth Residential Technician
Carrier Clinic
12.2023 - 03.2024
Customer Service Representative
Amazon
02.2022 - 03.2023
Delivery Driver
Amazon
10.2020 - 11.2021
Bachelor of Arts - Psychology
Georgia State University