Summary
Overview
Work History
Education
Skills
Certification
Publications
Websites
References
Timeline
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JUAN M. ORCERA

Danvers,MA

Summary

Dynamic sales professional with proven success at Honda North, achieving favorable sales agreements through expert negotiation and exceptional client relationship management. Skilled in contract preparation and market research, I excel in fostering long-term connections and driving results, consistently surpassing sales targets while delivering outstanding customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

Honda North
Danvers, MA
05.2025 - Current
  • Negotiated pricing with customers to achieve favorable sales agreements.
  • Advised clients on maintenance requirements, service plans, and product offerings.
  • Cultivated client relationships through follow-up communications after sales completion.
  • Prepared contracts and purchase agreements for customer approval and signatures.
  • Collaborated with team members to improve overall performance and efficiency.

Sales Associate

Bernardi Honda
Natick, MA
08.2024 - 05.2025
  • Achieved average monthly sales of 15 vehicles through effective customer engagement.
  • Facilitated leasing agreements to meet diverse client needs.
  • Provided comprehensive vehicle information to support informed purchasing decisions.
  • Developed relationships with clients through follow-up calls and emails after sale was completed.

Marine Observer

East West Technical Services LLC
Danvers, MA
10.2023 - 07.2024
  • Ensured compliance by identifying and weighing all by-catch on commercial fishing vessels.
  • Collected and recorded catch information, including species, weight, size, and capture location during fishing expeditions lasting one to twelve days.
  • Created detailed reports summarizing findings from fisheries observation trips.
  • Collected biological samples for research to support sustainable fisheries management.
  • Transferred data to fisheries database using statistical analysis for accurate reporting.

Environmental Educator

Georgia Aquarium
Atlanta, GA
08.2022 - 10.2023
  • Educated students on aquarium operations and conservation initiatives, emphasizing diverse animal species.
  • Developed lesson plans aligned with school science standards for various grade bands.
  • Integrated aquarium education into curriculum to enhance student understanding of ecology.

Volunteer Team Member

Puerto Rico Manatee Conservation Center (PRMCC)
Bayamón, PR
06.2012 - 12.2022
  • Conducted rehabilitation of animals until readiness for release into original habitats.
  • Trained animals to facilitate tests and procedures for veterinary professionals.
  • Executed offshore rescues using boats, nets, and first aid on rocky shores.
  • Prepared veterinary equipment and rescue instruments for emergency situations.
  • Served as the lead team member in necropsy and osteology, performing detailed examinations.
  • Collected samples for parasitology and histopathology during necropsy procedures.

Process Development Scientist

Amgen
Juncos, Puerto Rico
02.2020 - 11.2020
  • Optimized work processes to enhance overall efficiency and productivity.
  • Developed and implemented protein chromatography techniques, including size exclusion and ion exchange.
  • Executed cellulose membrane tangential fluid filtration procedures.
  • Led a team of 3 lab safety technicians, ensuring compliance with safety standards in protein filtration labs.

Intern

Dolphin Discovery
Mexico
06.2017 - 06.2017
  • Conducted research on dolphin biology and training methodologies.
  • Performed urinalysis and blood sample analysis to support scientific findings.

Animal Necropsy and Rescue Team Member

Florida Fish and Wildlife
Saint Petersburg, FL
01.2016 - 06.2017
  • Equivalent responsibilities as in Puerto Rico Manatee Conservation Center

Education

B.S. - Marine Science

Interamerican University of Puerto Rico
PR, Puerto Rico
01.2021

Skills

  • Bilingual (English & Spanish)
  • Customer service
  • Sales negotiation
  • Client relationship management
  • Contract preparation
  • Product knowledge
  • Market research
  • Problem solving
  • Effective communication
  • Time management
  • Relationship building
  • Excellent people skills

Certification

  • At Sea Monitor Training
  • Driver's License
  • CPR Certification
  • First Aid Certification

Publications

  • First confirmed record of the Longfin Mako shark (Isurus paucus) for Puerto Rico, Caribbean Naturalist, Mignucci-Giannoni, Antonio, Cintron Nieves, Daritzel, Franqui, Glorimar, Espinoza, Raimundo, Orcera-Iglesias, Juan, Rivera Ilarraza, Pedro, Rivera-Perez, Ci, Rodriguez, Grisel, 2020, https://manatipr.org/wpcontent/uploads/2022/05/Mig2020CN.pdf
  • Verminous bronchitis and pneumonia by nasal trematodes in Greater Caribbean manatees from Puerto Rico, Diseases of Aquatic Organisms, Carla I. Rivera-Pérez, Antonio A. Mignucci-Giannoni, Mark A. Freeman, Juan M. Orcera-Iglesias, Lesly J. Cabrias-Contreras, Michelle M. Dennis, 2024, https://manatipr.org/wpcontent/uploads/2024/08/RiveraDAO2024.pdf

References

References available upon request.

Timeline

Sales Associate

Honda North
05.2025 - Current

Sales Associate

Bernardi Honda
08.2024 - 05.2025

Marine Observer

East West Technical Services LLC
10.2023 - 07.2024

Environmental Educator

Georgia Aquarium
08.2022 - 10.2023

Process Development Scientist

Amgen
02.2020 - 11.2020

Intern

Dolphin Discovery
06.2017 - 06.2017

Animal Necropsy and Rescue Team Member

Florida Fish and Wildlife
01.2016 - 06.2017

Volunteer Team Member

Puerto Rico Manatee Conservation Center (PRMCC)
06.2012 - 12.2022

B.S. - Marine Science

Interamerican University of Puerto Rico

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