Aseel Abuhashish
Chicago,United States
Summary
A dedicated airline supervisor with four years of experience, I've had the privilege of assisting thousands of travelers in ensuring smooth and enjoyable journeys
Overview
7
7
years of professional experience
Work History
passenger service supervisor
Swissport / Qatar Airways
06.2020 - Current
- Provided exceptional customer service by addressing passenger inquiries and concerns, ensuring a positive travel experience
- Effectively managed flight cancellations, resolving issues swiftly and minimizing disruptions for passengers and airline operations
- Led and motivated a team to achieve top performance in all tasks and maintain a high standard of service quality
- Received strong endorsement and trust from managers for consistently exceeding expectations and taking a leadership role in various aspects of airport operations.
Manager Assistance
San lois
01.2017 - 03.2019
- Managed the scheduling of appointments, ensuring an organized and efficient workflow for the manager's daily activities
- Acted as a reliable presence at events, representing the manager and contributing to the success of various functions
- Prepared meticulously for meetings, including gathering all necessary documents and materials, facilitating a smooth and productive meeting environment.
Education
business management -
Alkhawarzmi collage
05.2020
Skills
- Leadership
- Training programs completed
- Customer support software
- Teamwork and collaboration
- Presentation skills
- Inventory Management
- Check-in procedures
- Passenger Assistance
- Reservations
- Check-in processes
- Staff Training and Development
- Staff Training
- Customer Service Management
- Strong Organization
- Team Leadership
Accomplishments
- Training and Development
- Efficient Operations
- Improved Customer Satisfaction
- Safety Compliance
Tasks
- Achievements/Tasks
Personal Information
Title: Passenger service supervisor
Hobbies and Interests
- Photography
- Yoga and Meditation
Projects
Staff Training Service Recovery Protocols: Established clear protocols for handling passenger complaints and incidents Service Process Optimization
Timeline
passenger service supervisor
Swissport / Qatar Airways
06.2020 - Current
Manager Assistance
San lois
01.2017 - 03.2019
business management -
Alkhawarzmi collage