Compassionate healthcare volunteer with hands-on experience in physical rehabilitation and ICU settings, enhancing patient care in dynamic environments. Strong communicator with proven organizational and collaborative skills, contributing to effective teamwork and patient-centered outcomes.
Overview
9
9
years of professional experience
Work History
Sales Associate
Homegoods
Hoover, AL
07.2021 - Current
Created promotional strategies that contributed to increased sales volume.
Trained new team members in cash register operation, stock procedures, and customer services.
Maintained current knowledge of store merchandise and policies to assist customers effectively.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Resolved customer complaints professionally to enhance customer satisfaction.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Built and maintained relationships with peers and upper management to drive team success.
Collaborated with team members to restock merchandise efficiently.
Answered incoming telephone calls to provide store, products and services information.
Adhered to company initiatives and achieved established goals.
Sales Associate
America’s Thrift Store
Alabaster, AL
04.2022 - 07.2022
Greeted customers and delivered tailored service to enhance shopping experience.
Assisted customers in locating products, addressing inquiries, and providing informed product recommendations.
Maintained up-to-date knowledge of store merchandise and policies.
Processed returns, exchanges, and refunds in accordance with company policies.
Maintained cleanliness and organization of sales floor displays.
Styled and dressed mannequins to elevate visual merchandising and attract customer interest., storefront mannequins enhance visual merchandising and increase customer engagement.
Teen volunteer
UAB Medicine
Birmingham, AL
06.2017 - 07.2019
Organized supplies and maintained cleanliness in patient areas.
Provided compassionate support to patients and families through effective communication.
Shadowed medical professionals to gain insights into their roles and responsibilities. to learn about various healthcare roles.
Assisted with data entry tasks.
Trained other teens on how to use the organization's software systems.
Supported physical therapists and rehabilitation staff in delivering daily patient care activities.
Observed and supported patient mobility, strength, and recovery exercises.
Helped maintain a safe and organized therapy environment.
Communicated professionally with patients, families, and healthcare staff.
Gained exposure to patient recovery processes and interdisciplinary healthcare teamwork.
Exhibited empathy and professionalism while assisting patients in recovery.
Adapted to time management in fast-paced environments, such as the ICU department.