Ashanita Moffett
Jacksonville,FL
Summary
Dynamic leader with a proven track record at Jinko Solar US Industries, adept in team leadership and process improvement. Skilled in inspiring teams to exceed goals through effective coaching and conflict resolution. Achieved significant project completion rates by prioritizing tasks and leveraging comprehensive reporting skills. Expert in safety protocols and employee development, ensuring high-quality standards and maximizing profitability.
Personable and organized with knack for team leadership and problem-solving. Possessing strong knowledge of operational processes and adept in conflict resolution and project management. Capable of driving team performance and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Lead Supervisor
Jinko Solar US Industries
05.2023 - Current
- Exhibited leadership abilities by inspiring team members to achieve their highest potential through coaching and mentoring
- Facilitated upper management in meeting long-term organizational goals through prompt project delivery
- Cultivated a learning culture through continuous employee development initiatives
- Guided employees in proper cleaning methods for tools and areas
- Instructed employees on safe practices to avoid accidents
- Worked with diverse teams on multiple projects to enhance department efficiency
- Learned every team members' role to offer skilled backup during shortages and high-volume periods
- Trained personnel to develop new team leads for production department needs
- Deployed corrective action quickly to maintain strong quality standards and protect consumers
- Defined clear targets and objectives and communicated to other team members
Restoration Crew Leader
Rapid Response Team
11.2021 - 10.2022
- Thoroughly inspected properties to determine suitable restoration solutions
- Utilized fogging techniques with deodorizers and disinfectants on various fabric items
- Restorative cleaning of home interiors impacted by fire, water, or smoke with professional-grade equipment
- Handled large-scale machines to execute moisture and drying processes
- Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations
- Completed tear-down of existing structures and prepared for new construction
- Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal
- Ensured proper documentation of each project's progress, including photographs and detailed reports for insurance purposes
- Developed strong rapport with client through exceptional customer service skills, fostering long-term relationships and repeat business
- Boosted client satisfaction by consistently delivering high-quality results on all restoration tasks.
- Developed customized solutions to unique challenges faced during specific restoration projects, ensuring successful outcomes tailored to individual client needs.
Assistant Manager
Aunt M's
02.2021 - 10.2021
- Managed everyday activities to maintain high levels of service, quality, and performance
- Maintained storefront cleanliness, safety, and orderliness to boost customer engagement
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Improved customer satisfaction by addressing and resolving complaints promptly
- Implemented staff training programs, enhancing product knowledge and improving customer service skills
- Generated repeat business through exceptional customer service
Assistant Manager
Harvey's Supermarket
06.2017 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Education
Associate of Science - Criminal Justice
Tidewater Community College
Norfolk, VA01.2002
Skills
- Team Leadership
- Inspiring Technique
- Priority Management
- Software experience
- Coaching and Guidance
- Comprehensive Reporting Skills
- Attention to detail
- Safety protocols
- Team management
- Motivational techniques
- Employee engagement
- Priority management
- Training and mentoring
Timeline
Lead Supervisor
Jinko Solar US Industries
05.2023 - Current
Restoration Crew Leader
Rapid Response Team
11.2021 - 10.2022
Assistant Manager
Aunt M's
02.2021 - 10.2021
Assistant Manager
Harvey's Supermarket
06.2017 - 02.2021
Associate of Science - Criminal Justice
Tidewater Community College
Similar Profiles
Christopher Lane GaineyChristopher Lane Gainey
Senior Lead Technician 3 at Jinko Solar Us IndustriesSenior Lead Technician 3 at Jinko Solar Us Industries
Yewande OlatundeYewande Olatunde
Technical Sales Manager (Remote) at Jinko Solar Co. LtdTechnical Sales Manager (Remote) at Jinko Solar Co. Ltd
Jermaine ChooJermaine Choo
Purchasing Officer at Jinko Solar Technology Sdn BhdPurchasing Officer at Jinko Solar Technology Sdn Bhd