Summary
Overview
Work History
Education
Skills
Timeline
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Ashanti Moore

Blythewood,SC

Summary

Dynamic leader with a proven track record in warehouse operations and customer service. Excelled in material planning and communication, enhancing supplier performance and team productivity. Demonstrated expertise in stock control and problem-solving, ensuring safety and efficiency. Achieved significant improvements in inventory management and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Shift Lead

Walgreens
02.2024 - Current

Rehired by previous employer due to demonstrated skills and expertise.

Material Coordinator

Trane Technologies
05.2023 - 01.2024
  • Managed receiving operations and proper storage of incoming materials.
  • Facilitated clear communication between departments regarding material needs and availability.
  • Managed hazardous materials according to safety regulations, ensuring a safe work environment for all employees.
  • Optimized material flow by implementing efficient inventory management systems.
  • Enhanced supplier performance with regular reviews and feedback, leading to improved material quality.
  • Implemented best practices in warehouse organization for easy access and retrieval of materials.
  • Served as primary point-of-contact for internal stakeholders regarding material-related concerns or inquiries, providing prompt resolution when needed.
  • Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in meetings.
  • Performed at a high level of proficiency in Microsoft Office such as Access, Excel, and Outlook.

Shift Lead

Walgreens
11.2021 - 05.2023
  • Perform leadership, management, and organization tasks to ensure team members work efficiently and effectively during shift.
  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
  • Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Packer

Amazon
06.2021 - 11.2021
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment as a assembly worker.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Used scanners to quickly locate varies items inside the warehouse by tracking each location.
  • Maintained inventory accuracy, conducting regular stock checks and updating records.

Warehouse Package Handler

FedEx
12.2020 - 05.2021
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.

Cashier/Customer Service Representative

Riverbank Zoo SSA
05.2018 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Associate of Science - Mechanical Engineering

Midlands Technical College
West Columbia, SC
01-2027

High School Diploma -

Westwood High School
Blythewood, SC
06-2020

Skills

    Leadership

    Management

    Material Planning

    Stock Control

    Documentation Skills

    Communication Skills

    Warehouse Operations

    Customer Service

    Attention to Detail

    Multitasking Abilities

Timeline

Shift Lead

Walgreens
02.2024 - Current

Material Coordinator

Trane Technologies
05.2023 - 01.2024

Shift Lead

Walgreens
11.2021 - 05.2023

Packer

Amazon
06.2021 - 11.2021

Warehouse Package Handler

FedEx
12.2020 - 05.2021

Cashier/Customer Service Representative

Riverbank Zoo SSA
05.2018 - 12.2020

Associate of Science - Mechanical Engineering

Midlands Technical College

High School Diploma -

Westwood High School
Ashanti Moore