Ashanti Ray
Summary
Dynamic leader with proven expertise in customer service and relationship building honed at Jersey Mikes and Kaleidoscope. Excelled in multitasking and decision-making, ensuring high levels of customer satisfaction and team collaboration. Demonstrates a friendly, positive attitude and advanced computer skills, contributing to significant improvements in operational efficiency and customer experience.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Jersey Mike's Subs
08.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
Counselor
Kaleidoscope
04.2023 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Education
Bachelor of Science - Political Science
Tennessee State University
Nashville, TN12-2026
Associate of Science - Business Administration And Management
Trident Technical College
Charleston, SC05-2024
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Flexible schedule
- Cash register operation
- Time management
- Positive engagement
- Creative and energetic
- Positive attitude
Timeline
Cashier Team Lead
Jersey Mike's Subs
08.2024 - Current
Counselor
Kaleidoscope
04.2023 - Current
Bachelor of Science - Political Science
Tennessee State University
Associate of Science - Business Administration And Management
Trident Technical College