Ashanti Robinson
Hartford,CT
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through expert customer service and effective sales strategies. Excelled at Bath & Body Works by fostering strong customer relationships and utilizing POS system operation skills. Demonstrates exceptional teamwork, problem-solving abilities, and a flexible schedule to meet dynamic business needs.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
2023
2023
years of professional experience
Work History
Sales Associate
Bath & Body Works
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Dollar Tree Stores
10.2022 - 12.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Dollar General Store
11.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Creative Writing
Conard High School
West Hartford, CT06.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Listening skills
- Outgoing personality
- Cash handling
- Relationship building
- Flexible schedule
- Cash register operation
- Customer needs assessment
- POS system operation
- Sales strategies
- Cleaning techniques
Timeline
Sales Associate
Dollar Tree Stores
10.2022 - 12.2022
Sales Associate
Dollar General Store
11.2021 - 07.2022
Sales Associate
Bath & Body Works
Creative Writing
Conard High School