Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashanti Shanks

Clarkson,GA

Summary

Resourceful, punctual, and goal-oriented employee with proven customer service skills to meet demands of many vastly different workplaces. Additionally, accomplishes tasks with minimal direction with a friendly and willingness to interact with co-workers to further the success of companies.

Overview

8
8
years of professional experience

Work History

Leasing Consultant

SYNC Residential
Atlanta, Georgia
07.2024 - 07.2026
  • Conducted property tours, showcasing amenities and features to prospective tenants.
  • Assisted clients in selecting suitable leasing options and completing applications.
  • Utilized leasing software to manage tenant information and track lease agreements.

Hostess

JW Marriott
01.2022 - 07.2024
  • Greeted guests and escorted them
  • Greeted guests and escort them
  • Applied knowledge of policies to handle unforeseen situations
  • Built lasting relationships with customers to encourage repeat business
  • Displayed a neat, clean, and professional demeanor with staff and clients
  • Maintained a neat, clean, and professional demeanor with staff and clients

Team Lead

Zoo Atlanta
01.2020 - 01.2022
  • Created policies for the team to follow which led to the department's success
  • Created policies for the team to follow which led to the departments success
  • Maximize customer service and satisfaction by providing directions to visitors regarding requested locations and events
  • Provided directions to visitors, enhancing customer service and satisfaction
  • Clean amusement rides thoroughly to ensure hygiene and safety for all guests and attractions to reduce spread of germs and bacteria

Cashier

Sonic
01.2019 - 01.2020
  • Assisted customers with purchases, item location, and reward program enrollment to enhance loyalty and satisfaction
  • Identified and corrected discrepancies between accounting information and cash drawer
  • Followed up with customers to make sure orders was correct
  • Followed up with customers to make sure orders were correct
  • Adhered to food safety protocols to ensure compliance with health regulations

Education

General Studies -

University Of West Georgia

Skills

  • Property management
  • Leasing software
  • Customer relationship management
  • Sales Strategy
  • Customer Assistance
  • Organization
  • Problem Solving
  • Teamwork
  • Leadership

Timeline

Leasing Consultant

SYNC Residential
07.2024 - 07.2026

Hostess

JW Marriott
01.2022 - 07.2024

Team Lead

Zoo Atlanta
01.2020 - 01.2022

Cashier

Sonic
01.2019 - 01.2020

General Studies -

University Of West Georgia
Ashanti Shanks