ASHAUNTANA WILLIAMS
Houston,TX
Summary
Detail-oriented and organized Data Entry and Administrative Assistant with 5Years of experience in efficiently managing administrative tasks, maintaining accurate records, and providing top-notch support to teams and executives. Skilled in data entry, spreadsheet management, and database systems with a proven ability to handle high-volume workloads under tight deadlines. Adept at streamlining office operations, ensuring accuracy in documentation, and maintaining confidentiality. Strong communication and interpersonal skills, with a proactive approach to problem-solving and a commitment to delivering exceptional results. Proficient in software/tools like Microsoft Office, Suite, Google Workspace.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Asurion
Henderson, Nevada
05.2020 - 12.2023
- Moved to HOUSTON TEXAS
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
Data Entry Clerk
Asurion
Henderson, Nevada
12.2019 - 02.2020
- Designed and implemented database solutions to improve data management
- Created and executed test cases to validate software functionality and performance
- Managed and maintained network systems for optimal performance
- Collaborated with team members on various projects to meet deadlines and deliver high-quality results
Customer Service Representative
American Telephone and Telegraph Company
Henderson, Nevada
07.2018 - 09.2019
- Demonstrated strong communication skills to ensure clear and concise interactions with customers
- Resolved customer inquiries and complaints efficiently and effectively
- Documentation and recordkeeping
- Microsoft Office Suite
Education
Associate of Arts - Computer Technology
San Jacinto College
Pasadena, TX12-2017
Skills
- Data entry
- Computer proficiency
- Administrative support
- Customer service
- Office administration
- Documentation and recordkeeping
- Microsoft Office Suite
Timeline
Administrative Assistant
Asurion
05.2020 - 12.2023
Data Entry Clerk
Asurion
12.2019 - 02.2020
Customer Service Representative
American Telephone and Telegraph Company
07.2018 - 09.2019
Associate of Arts - Computer Technology
San Jacinto College