Ashaunti Jarmon
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Server
Millers Ale House Bar and Grill
Jacksonville
03.2023 - Current
- Delivered exceptional service by efficiently taking orders and accurately processing payments, enhancing overall guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, improving service efficiency during peak hours.
- Maintained clean and organized dining areas, contributing to a welcoming atmosphere and positive dining experience for guests.
- Responded promptly to customer inquiries and concerns, ensuring swift resolution and maintaining a high level of service quality.
- Assisted in training new servers on menu offerings and service standards, fostering a knowledgeable and capable team.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
Busser/Server
Fogo de Chao
Jacksonville
07.2022 - 12.2022
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
- Restocked supplies and utensils regularly, facilitating uninterrupted service flow and reducing wait times.
- Handled guest inquiries and requests professionally, fostering positive dining experiences and customer satisfaction.
- Monitored dining area for cleanliness and safety, proactively addressing issues to maintain high standards.
- Supported event setups and breakdowns, enabling seamless execution of special functions and enhancing service delivery.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Maintained cleanliness of restaurant dining area throughout shift.
- Ensured that each table was properly set before seating guests.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Provided assistance to other bussers or waitstaff when needed.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Expedited food to tables to assist servers during busy periods.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Took initiative to help others whenever necessary.
Education
Terry Parker High School
Jacksonville, FLSkills
- Customer service
- Order processing
- Payment handling
- POS operation
- Team collaboration
- Menu knowledge
- Cleanliness standards
- Supply restocking
- Safety compliance
- Food expediting
- Staff training
- Communication skills
- Service efficiency
- Multitasking abilities
- Responsible beverage service
- Allergy awareness
- Table bussing
- Daily specials memorization
- Food running
Timeline
Server
Millers Ale House Bar and Grill
03.2023 - Current
Busser/Server
Fogo de Chao
07.2022 - 12.2022
Terry Parker High School