Ashia Lovelace
Monroeville,PA
Summary
Current university student majoring in anthropology with a minor in Africana studies, and 5 years’ experience in customer service related jobs. I seek to gain/embrace/rise to any opportunity that enhances my social and cultural understanding while also improving my interpersonal communication skills in order to best serve the wider public community.
Overview
5
5
years of professional experience
Work History
Food Service Associate
AHN West Penn Hospital
01.2022 - Current
- Made sure patient trays always accurately aligned with dietary restrictions, if required
- Responded to visitor questions and concerns with friendly, knowledgeable service.
- Acquired new skills to support team and further accommodate customer needs.
- Restocked napkins, plates and silverware as well as beverages and condiments.
- Discussed menu options with guests, took orders and provided kitchen with special dietary information.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
Merchandise Associate
Home Goods
09.2019 - 11.2021
- Constructed aisle displays and arranged end caps to promote specific products.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Updated seasonal displays for windows and mannequins to highlight current product lines.
- Kept work areas professional, organized and clean.
- Greeted store customers, offered assistance and thanked each for patronage.
Education
Bachelor of Arts - Cultural Anthropology
University of Pittsburgh
Pittsburgh, PA05.2025
Skills
- Customer Relations Understanding
- Patient Care
- Quick Learner
- Fast-Paced Environment
- Strong Work Ethic
- Productivity and Efficiency
- Working With Diverse People
- Patient Relations
- Multitasking
- Interpersonal Skills
Affiliations
- President of Sista Society
- Member of Pitt Majorette team for two years
- Member of Wazobia Modeling Club for two years
References
References available upon request.
Timeline
Food Service Associate
AHN West Penn Hospital
01.2022 - Current
Merchandise Associate
Home Goods
09.2019 - 11.2021
Bachelor of Arts - Cultural Anthropology
University of Pittsburgh
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