Ashir Khan
Plano,TX
Summary
Dedicated Shift Lead with strong skills in training and coaching. Trains new employees on product knowledge and customer service standards, while monitoring individual productivity for continuous improvement. Committed to maintaining high customer satisfaction through effective problem-solving and support.
Overview
2
2
years of professional experience
Work History
Shift Lead
Best Buy
Allen, TX
10.2024 - Current
- Trained new employees on product knowledge and customer service standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Monitored staff individual productivity, providing feedback for continuous improvement.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Cashier
CVS Pharmacy
Plano, TX
03.2024 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Supported promotional activities by setting up displays and informing customers of special offers.
- Greeted customers entering store and responded promptly to customer needs.
- Engaged customers through friendly interactions to enhance shopping experience.
Education
Associate of Science -
Plano Senior High School
Plano, TX05-2025
Skills
- Customer service focus
- Team motivation
- Staff development
- Coaching and mentoring
- Daily reporting
- Strong verbal and written communication
- Conflict resolution
- Staff supervision
- Sales proficiency
- Flexible schedule
Accomplishments
- Achieved 130% Branded Payment budget through effectively helping with coaching and second voicing sales
- Achieved 100% Brand Standards and 100% Downstocking for SEI APR FY27 by encouraging team and self to clean and bright during slower traffic times.
- Handpicked for leadership development with Leaders Lab (MM408 bi-weekly leader training) to fine tune business acumen and floor leading capabilities.
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Shift Lead
Best Buy
10.2024 - Current
Cashier
CVS Pharmacy
03.2024 - 10.2024
Associate of Science -
Plano Senior High School