Ashlee Austin
Flowery Branch,GA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Waffle House
Flowery Branch, GA
09.2025 - Current
- Serve guests promptly and with a smile
- Model exceptional guest service and a sense of urgency
- Handle monetary transactions
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Bussed and reset tables to keep dining room and work areas clean.
Delivery Driver
Amazon
Buford, GA
12.2025 - 05.2026
- Transports, packages from distribution centers to customers in a safe and timely manner
- Loading/unloading vehicles, adhering to assigned routes, adhering to safety regulations and providing excellent customer service
National Sales Coordinator
Space City Home Network
Houston, TX
05.2023 - 10.2024
- Executed all national sponsorships for the official TV Home of the Houston Astros and Rockets
- Coordinated with Traffic department to secure spots and features as well as coordinating all spot and feature placement for in-game broadcasts as well as pre and post-game magazine shows
- Assisted in the implementation of CRM systems to improve sales tracking and reporting accuracy.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Coordinated national sales initiatives to enhance customer engagement and retention strategies.
Education
Bachelor of Arts - Sport Management
Rice University
Houston, TX05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Inventory management
Timeline
Delivery Driver
Amazon
12.2025 - 05.2026
Server
Waffle House
09.2025 - Current
National Sales Coordinator
Space City Home Network
05.2023 - 10.2024
Bachelor of Arts - Sport Management
Rice University
INTERCOLLEGIATE ATHLETIC EXPERIENCE
- Won a conference championship in 2020 and the WNIT Championship in 2021
- Balanced full-time athletics, a part-time job, an internship and a rigorous academic program
- Named Offensive MVP and 2nd team All-Conference in Junior and Senior seasons
- Named 2nd team All-Texas in Junior and Senior seasons