Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
HeartCare 360
North Richland Hills , TX
05.2022 - 03.2026
Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
Ensured that all medical supplies were adequately stocked in the examination rooms.
Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
Maintained accurate records of test results, diagnoses and treatments given to each patient.
Communicated effectively with patients regarding their health concerns or questions about treatment options.
Adhered strictly to HIPAA regulations when handling confidential patient information.
Provided guidance and support for new employees during their orientation period.
Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
Performed EKG tests on patients.
Order Labs, heart monitors for patients
Medical Assistant
McLaren Pain Management Clinic
Flint, MI
09.2017 - 12.2019
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Maintained accurate medical records through filing, charting and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis registered nurse.
Organized patient charts before each day's clinic sessions began.
Ensured that all exams were cleaned properly after each use according to established protocols.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Registered new patients into practice management software program accurately entering demographic information.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Medical Assistant
Mclaren Flint Hospital
Flint , MI
02.2017 - 09.2017
Monitored vital signs such as blood pressure, pulse rate, respiration rate, temperature, weight., in order to evaluate progress or changes in the condition of the patient.
Documented patient care services by charting in designated areas.
Reported changes in patient conditions to registered nurse or physician.
Answered patient call lights promptly and responded to requests appropriately.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature and weighing patients.
Preparing waters and trays for patients and giving snacks as needed
Monitored food intake and output as directed by nursing staff.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Provided emotional support to family members during difficult times.
Prep patients for surgery the morning of
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Certified Nursing Assistant
WellBridge of Fenton
Fenton, MI
01.2013 - 08.2016
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Answered patient call lights promptly and responded to requests appropriately.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Monitored food intake and output as directed by nursing staff.
Escorted patients to and from dinner,daily activities and outing with family and friends.
Provided emotional support to family members during difficult times.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Observed and reported unusual symptoms and changes to charge nurse.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Used mobility devices to transport patients.
Helped residents walk with or without self-help devices.
Distributed drinking water and nourishment to residents.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
High School Diploma - Medical Assistant Certificate
Ross Education Center
Flint, MI
06-2008
High School Diploma -
Beecher High School
Flint, MI
06-2006
Skills
Patient Flow Management
Professionalism and ethics
Diagnostic testing assistance
Critical thinking
Inventory and supply management
Electronic health records management
Compassionate
HIPAA Compliance
Stocking Supplies
General Housekeeping Ability
Electrocardiography (EKG)
Data Entry
Medical Terminology
Patient Relations
Staff oversight
Scheduling and appointment management
Direct Patient Care
Patient Bathing
Able to Lift 60 Pounds
Medical Records Management
Patient Feeding
Quick Problem Solver
Communicating With Patient Families
Vital Sign Monitoring
Valid Texas Driver's License
Calm and Level-Headed Under Duress
Reliable Transportation
Vital Sign Monitors
Patient education and counseling
Certification
Medical assistant licenses
Timeline
Lead Medical Assistant
HeartCare 360
05.2022 - 03.2026
Medical Assistant
McLaren Pain Management Clinic
09.2017 - 12.2019
Medical Assistant
Mclaren Flint Hospital
02.2017 - 09.2017
Certified Nursing Assistant
WellBridge of Fenton
01.2013 - 08.2016
High School Diploma -
Beecher High School
High School Diploma - Medical Assistant Certificate