Ashlee Cabot
Lagrangeville,NY
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with a solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
5
5
years of professional experience
Work History
Dispatcher
Big Tows Inc
12.2018 - Current
- Enhanced communication with NYS Police Department by maintaining updated contact information and utilizing clear, concise language during dispatches..
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Provided timely and accurate dispatch information to customers, employees, and management team.
- Enter all customer data into computer system.
- Using GPS system to navigate drivers in route or to reroute drivers.
- Answering phone calls.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Education
Associate in Criminal Justice -
Monroe College
New Rochelle, NY 06.2021
High School Diploma -
South Mecklenburg High School
Charlotte, NC06.2016
Skills
- Prioritizing Calls
- Database Updates
- Schedule Coordination
- Verifying Coverage
- Critical Thinking
- Customer Service
- Time Management
- Microsoft Excel
- Microsoft Excel
Timeline
Dispatcher
Big Tows Inc
12.2018 - Current
Associate in Criminal Justice -
Monroe College
High School Diploma -
South Mecklenburg High School