Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Crawford

Maynardville,TN

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

5
5
years of professional experience

Work History

Hostess

The Original Louis' Restaurant
Knoxville, TN
09.2020 - Current
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Assisted managers with quickly resolving service- and food-related issues.

Shift Leader

The Krystal Company
Halls Crossroads, TN
06.2017 - 09.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Education

Bachelor of Arts - Communication Studies

The University of Tennessee - Knoxville
Knoxville, TN
05.2023

Associate of Arts - General Studies

Walters State Community College
Morristown, TN
05.2021

High School Diploma -

Union County High School
Maynardville, TN
05.2019

Skills

  • Menu Memorization
  • Team Player
  • Check Payment Processing
  • Large Party Preparation
  • Active Listening and Communication
  • Guest Satisfaction
  • Cash Register Operations

Timeline

Hostess

The Original Louis' Restaurant
09.2020 - Current

Shift Leader

The Krystal Company
06.2017 - 09.2020

Bachelor of Arts - Communication Studies

The University of Tennessee - Knoxville

Associate of Arts - General Studies

Walters State Community College

High School Diploma -

Union County High School

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Ashlee Crawford