Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlee Domek

Sandy Lake,PA

Summary

Proven customer service specialist with a track record of enhancing customer satisfaction at McDonald's Restaurant. Mastered interpersonal communication and customer care, significantly improving service standards. Expert in handling escalated issues and adept in customer service policies, showcasing both hard and soft skills. Achieved notable customer service goals, demonstrating exceptional expertise and support in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Customer Service

McDonald's Restaurant
Grove City, PA
02.2020 - Current
  • Provided excellent customer service through communication and interpersonal skills.
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
  • Delivered exemplary customer service and warmly greeted guests.
  • Answered customers' questions and providing exceptional customer service.
  • Worked with customer to handle escalated customer issues.
  • Rotate stock.

Education

Psychology - Psychology

Edinboro University of Pennsylvania
Edinboro, PA

High Diploma - General Studies

Commonwealth Charter Academy
Pittsburgh, PA
05.2023

Skills

  • Customer service and care
  • Customer service expertise
  • Exceptional customer service
  • Superior customer service
  • Customer service and assistance
  • Customer service and support
  • Effective customer service
  • Fast food customer service
  • Customer service understanding

Timeline

Customer Service

McDonald's Restaurant
02.2020 - Current

Psychology - Psychology

Edinboro University of Pennsylvania

High Diploma - General Studies

Commonwealth Charter Academy
Ashlee Domek