Ashlee Hernandez

To enhance store revenue and sales by building strong rapport with customers retention to encourage repeat business by delivering excellent shopping experiences, engaging in conversation to seek appropriate products based on customer needs and desires to identify and recommend. Consisting to exceed in personal sales targets through effective customer engagement and product knowledge.

To act on managing the store introducing & embracing a smoking alternative. Reaching out and engaging with brands to purchase product and samples. Engaging on a personal level with our clients & provide the best customer service through product knowledge. Processing transactions, keeping the store clean / maintained organized. Manage social media to help bring in new clientele. Meet sales goal by the end of day. Sales, product knowledge, engaging with brands and customers are the main diverse key to this position to help clients switch over to a healthier alternative.

To act as a flex-employee by contributing to various areas of the store such as sales & up-sales, cashiering, processing, display coordination, and customer service. Customer service engagement and product are key to this position.

To oversee day-day operations through various functions such as client engagement, up-sales through diverse product knowledge, logistics (packaging / receiving shipments), processing transactions, and social media management. Sales and product knowledge were both diverse and key to this position in order to work towards helping clients embrace smoking alternative.

To act as store support through providing excellent customer service, restocking, organizing departments, actively maintaining current sales prices per item, and processing transactions.

To achieve sales goals through customer engagement, up-selling items / promotions, processing transactions, maintaining clean store environment, acting as a brand ambassador, maintaining current product knowledge, marketing products, and most importantly through personalization.