Dynamic sales associate with proven expertise in enhancing customer experiences and fostering loyalty. Recognized for effective teamwork, strong problem-solving abilities, and training new associates to elevate service quality.
Overview
24
24
years of professional experience
Work History
Sales Associate
Cell Plus
Black River Falls, WI
11.2021 - Current
Enhanced customer experience through effective product knowledge and personalized service.
Built strong relationships with clients, fostering loyalty and repeat business.
Managed inventory levels, ensuring product availability for customers.
Trained new sales associates on company policies and sales techniques.
Collaborated with team members to achieve monthly sales targets consistently.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Used in-store system to locate inventory and place special orders for customers.
Performed cash, card, and check transactions to complete customer purchases.
Associate Manager
Perkins Family Restaurant
Black River Falls, WI
04.2002 - 11.2021
Supervised daily operations to ensure high-quality service and customer satisfaction.
Trained and mentored staff on operational procedures and best practices.
Implemented cost-control measures, improving overall profitability of restaurant.
Mentored junior team members, contributing to their professional growth and skill development.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Accounting, Marketing, And Business Administration
Carthage College
Kenosha, WI
High School Diploma -
Lincoln High School
Alma Center, WI
05-2002
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Stocking and receiving
Positive and professional
Timeline
Sales Associate
Cell Plus
11.2021 - Current
Associate Manager
Perkins Family Restaurant
04.2002 - 11.2021
No Degree - Accounting, Marketing, And Business Administration