Ashlee Lyle
Gilbert,AZ
Summary
Innovative Salon Manager with over 30 years of cosmetology experience and expertise in leading and developing. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage and support long term business health. Proven leadership history supporting team development and inclusion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Salon Manager
JCPenney
Chandler, AZ
11.2019 - Current
- Monitored employee performance to ensure quality services were delivered consistently.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
- Created monthly reports that tracked progress towards goals set by ownership.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- During tenure, hired, developed and managed more than 21 team members.
- Leads by example in all interactions with clients and stylist, to ensure they can provide an excellent experience.
- Provides coaching and feedback that is frequent, balanced, meaningful and improves effectiveness.
- Motivates the team to provide exceptional service through consistent communication , coaching and recognition.
- Collaborated with other managers and supervisors and kept informed of changes affecting service operations.
Internet Sales Consultant
DriveTime Used Cars
Mesa, AZ
01.2019 - 11.2019
- Utilize an online database to service potential customers and generate dealership appointments.
- Focus on efficient, effective talk-offs to ensure the highest success rate in appointment setting and sales volume.
- Set, track and follow up on all leads.
- Set the first impression that will illustrate the type of buying experience the customer wants and respond accordingly.
- Maintain positive working relationships with immediate team members, company sales team, and dealership employees.
- Develop professional relationship with customers to identify vehicle needs.
Master Stylist/Assistant Manager
Beauty Brands Salon & Spa
Gilbert, AZ
11.2015 - 01.2019
- Supervised the performance and productivity of all employees in a high volume full service salon environment including directing and collaborating with shift managers and customer service specialists.
- Promote in house marketing strategies to capture internal and external business focusing on personalized hairstyling events, make up service demonstrations, wedding parties, proms, and other specialized events.
- Attended continuing education classes to stay up-to-date on new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Mentored new staff to enhance personal growth and increase productivity.
Education
Cosmetology License -
Classic Beauty College
Casa Grande, AZ01-1994
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ05-1992
Skills
- Talent Recruitment
- Cleanliness and sanitation
- Product Promotion
- Client satisfaction
- Decision-making skills
- Compliance knowledge
Certification
- Licensed Cosmetologist - 1994
- Eyelash Extension Certified- 2019
References
References available upon request.
Timeline
Salon Manager
JCPenney
11.2019 - Current
Internet Sales Consultant
DriveTime Used Cars
01.2019 - 11.2019
Master Stylist/Assistant Manager
Beauty Brands Salon & Spa
11.2015 - 01.2019
Cosmetology License -
Classic Beauty College
High School Diploma -
Casa Grande Union High School