Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashleigh Epps

Lindenwold ,USA

Summary

A focused individual with a proven track record of being versatile through inspiring and invigorating coworkers to adapt and overcome the ever-changing day to day operations of business. Excellent oral and written communication skills, as well as, a strong work ethic to positively project coworkers and company image. Expert in providing superior customer service with over 5 years in the field while positively boosting customer satisfaction and fostering consistent improvement.

Overview

11
11
years of professional experience

Work History

Customer Service Associate

Panera Bread
Marlton, NJ
09.2018 - Current
  • Operational activities- Stocking, Prepping and Sanitation/Maintenance of equipment.
  • Establishing and building positive relationships with customers to help foster future sales and solicit feedback for improvement.
  • Preparing foods in compliance of established company procedures.

Customer Service

Starbucks
Marlton, NJ
03.2018 - Current

Provided excellent customer service in a fast-paced environment.

Prioritized tasks to enhance productivity.

Crafted high-quality beverages with precision.

Night Supervisor/ CSA

Wawa
Medford, NJ
11.2014 - Current
  • Adhering to the execution of established safety, foodservice, security, and store procedures for smooth business operation.
  • Effectively use business analytics to watch controllables and send recommendations of improvement or concern to management team.
  • Leading by example and embracing Wawa’s Core Values.

Receptionist

CareOne
Evesham, NJ
08.2018 - 11.2018
  • Answering and referring inquiries to appropriate parties.
  • Take and relay messages.
  • Providing administrative and clerical support.

Customer Service Representative

Maximum Research
Cherry Hill, NJ
02.2016 - 07.2017

Ensured accuracy and consistency in data input.

Utilized Microsoft Word for efficient report creation.

Handled diverse customer needs efficiently, contributing to service excellence.

Education

Associate of Science - Accounting

Burlington County College
05.2020

GED - undefined

Cherokee High School
06.2011

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration

Timeline

Customer Service Associate

Panera Bread
09.2018 - Current

Receptionist

CareOne
08.2018 - 11.2018

Customer Service

Starbucks
03.2018 - Current

Customer Service Representative

Maximum Research
02.2016 - 07.2017

Night Supervisor/ CSA

Wawa
11.2014 - Current

Associate of Science - Accounting

Burlington County College

GED - undefined

Cherokee High School