Driven and solutions-focused operations professional with over 2 years of leadership experience in high-volume fulfillment environments. Proven track record of streamlining workflows, managing large-scale teams, and executing performance improvement strategies that drive measurable results. Skilled in cross-functional coordination, real-time decision-making, and process development, with hands-on experience managing peak throughput exceeding 2 million shipments daily. Adept at fostering high-performing teams, leading change initiatives, and maintaining operational excellence under pressure.
Overview
2026
2026
years of professional experience
Work History
Area Manager I
Amazon
01.2022 - Current
Manage floor operations during peak volume shifts, overseeing 100–130 associates across 19–22 active pack walls, and 50–60 sorters, ensuring synchronized throughput and labor balance.
Serve as the acting Area Manager when required, overseeing end-to-end shift performance, labor planning, and real-time escalation management.
Conduct coaching and performance reviews to drive individual and team improvements in productivity, quality, and safety adherence.
Assisted in training new team members on process guidelines and safety protocols.
Streamlined daily operations through effective workflow management and team collaboration.
Registered Behavior Technician
Action Behavior Centers
2020 - 2022
Collaborated with interdisciplinary teams to monitor progress and adjust interventions accordingly.
Provided direct support to clients, facilitating skill acquisition through structured activities and reinforcement strategies.
Trained and mentored new technicians on best practices and behavior management techniques.