Ashleigh mooney
Metairie,LA
Summary
Adept at optimizing dental office operations and enhancing patient satisfaction, my tenure at Melancon Family Dentistry showcased my ability to boost revenue through effective insurance billing and treatment planning. Skilled in dental software and known for rapid adaptation, I excel in fostering team efficiency and maintaining high standards of patient care.
Highly-motivated Office Manager with in-depth knowledge and progressive experience in dental and orthodontic practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service. Effective co-leader adept at employee training and supervision, inventory oversight and database administration. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations. Added bonus in proficient scanning with Trios 3 scanning.
Overview
16
16
years of professional experience
Work History
Dental Office Manager/Coordinating Manager/Insurance Verification Specialist
Melancon Family Dentistry
09.2018 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
EFDA Dental Assistant
Melancon Family Dentistry
11.2011 - 10.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Made Temporary Crowns/Bridges
EFDA Dental Assistant
Greenberg Dental and Orthodontics
05.2009 - 10.2011
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Education
EFDA Dental Assistant - Dental Assisting
Central Florida Institute
Orlando, FL05-2009
High School Diploma -
Archbishop Chapelle
Metairie, LA05-2006
Skills
- Treatment Planning
- Dental software proficiency
- Insurance billing
- Schedule management
- Proficient in Trios 3 Scanning
- Facilitated Monthly Meetings
- Objective Focused
- Proficient in Conducting Training Sessions
- Strong Verbal Communication
- Rapid Adaptation
- Extensive Dental Experience
Timeline
Dental Office Manager/Coordinating Manager/Insurance Verification Specialist
Melancon Family Dentistry
09.2018 - Current
EFDA Dental Assistant
Melancon Family Dentistry
11.2011 - 10.2018
EFDA Dental Assistant
Greenberg Dental and Orthodontics
05.2009 - 10.2011
EFDA Dental Assistant - Dental Assisting
Central Florida Institute
High School Diploma -
Archbishop Chapelle
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