Ashleigh Tedstone
Server And Customer Service Professional
Lynn,MA
Summary
As a hard-working individual, I am committed to achieving my goals and exceeding expectations. I am always willing to learn new challenges, which allows me to continuously grow both personally and professionally. My adaptability is one of my greatest strengths, as I am able to quickly adjust to changes in the workplace and work effectively in any environment. Additionally, I possess exceptional customer service skills, which enables me to provide a positive and memorable experience for every guest.
Overview
9
9
years of professional experience
1
1
Language
Work History
Universal Banker
Salem Five Bank
Marblehead, MA
03.2022 - Current
- Balanced teller drawers and ATM cash.
- Opened, closed, and updated accounts for customers.
- Educated customers on features and benefits of banking products and services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Counted, verified and handled bank deposits and armored car transactions.
Manager / Server
Paradiso Ristorante
Swampscott, MA
11.2018 - Current
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Customer Service
Stop and Shop
Hudson, MA
01.2014 - 12.2018
- Responded to customer requests for products, services, and company information.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Trained new customer service representatives on best practices, policies and procedures.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
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Assabet Valley Regional Technical High School
09.2013 - 5 2017
Criminal Justice
Salem State University
09.2017 - 12 2021
Skills
Hospitality service expertise
Timeline
Universal Banker
Salem Five Bank
03.2022 - Current
Manager / Server
Paradiso Ristorante
11.2018 - Current
Criminal Justice
Salem State University
09.2017 - 12 2021
Customer Service
Stop and Shop
01.2014 - 12.2018
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Assabet Valley Regional Technical High School
09.2013 - 5 2017