Ashleigh Thetford
Irving,TX
Summary
Dynamic flight attendant with American Airlines, recognized for exceptional customer service and passenger comfort. Expertise in food and beverage service, coupled with strong team collaboration and communication skills, consistently enhances guest experiences while driving premium option sales. A commitment to safety and attention to detail underscore a dedication to passenger satisfaction.
Overview
5
5
years of professional experience
Work History
Flight Attendant
American Airlines
DFW, TX
05.2023 - Current
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Checked inventory levels of food, beverages, and flight supplies.
- Conducted safety equipment demonstrations in compliance with FAA guidelines.
Banquet Bartender
Banquets
Dallas, TX
02.2023 - Current
- Greeted guests with friendliness and professionalism.
- Neatly sliced and pitted fruit for garnishing drinks.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared specialty drinks to support servers.
- Provided excellent customer service by engaging in friendly conversations with guests while mixing drinks.
Bartender and Server
Joey Restaurants
Dallas, TX
01.2023 - 03.2023
- Assisted in setting up the bar properly for the service shift.
- Greeted customers and provided luxury hospitality to our guests.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Barista
Gravity
Maple Valley, WA
01.2020 - 01.2023
- Greeted customers with friendliness and professionalism, and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Ground beans for espresso shots according to individual customer specifications.
Education
Bachelor of Arts -
University of Arkansas
Fayetteville, AR05-2022
Skills
- Customer service
- Communication skills
- Food and beverage service
- Team collaboration
- Attention to detail
- Strong work ethic
Timeline
Flight Attendant
American Airlines
05.2023 - Current
Banquet Bartender
Banquets
02.2023 - Current
Bartender and Server
Joey Restaurants
01.2023 - 03.2023
Barista
Gravity
01.2020 - 01.2023
Bachelor of Arts -
University of Arkansas
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