Ashley Adekweh
Lithia Springs,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Corzav Collision and Glass
Atlanta, GA
01.2023 - 04.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Consulted with customers to resolve service and billing issues.
- Increased customer traffic count by 60% and retail sales by 89%.
Assistant Intern Biologist
Stone Mountain Park Land Managment
Stone Mountain, GA
05.2018 - 06.2022
- Supported various program activities, assisting with administrative tasks.
- Attended and participated in meetings and brainstorming sessions with team members.
- Maintained accurate records of all activities performed throughout internship period.
- Gave public presentations to schools and community groups to promote interest in biological subjects.
- Conducted laboratory experiments to study the effects of environmental stressors on organisms.
Teacher of Sustainability
NonProfit Organization Community Action Coalition
Itta Bena, MS
08.2018 - 12.2020
- Maintained a safe and orderly learning environment for all students.
- Provided individualized instruction to meet the needs of all students.
- Differentiated instruction according to student skill level.
Education
Bachelor of Science - Interdisciplinary Studies
Jackson State University
Jackson, MS12-2021
Skills
- Complaint resolution
- Scheduling
- Paperwork Processing
- Report Generation
- Microsoft Outlook
- High-energy attitude
- Multi-Task Management
Affiliations
- Master Gardener
- Affluent in Apiary Care
- Hiking
Accomplishments
- Achieved Honor Scholar Status for my UnderGraduate Degree
- Youngest Biologist Employed at Stone Mountain National Park
Certification
- Notary Certification and License
Languages
English
Native/ Bilingual
Timeline
Customer Service Representative
Corzav Collision and Glass
01.2023 - 04.2023
Teacher of Sustainability
NonProfit Organization Community Action Coalition
08.2018 - 12.2020
Assistant Intern Biologist
Stone Mountain Park Land Managment
05.2018 - 06.2022
Bachelor of Science - Interdisciplinary Studies
Jackson State University