Ashley Aguilar Jaimez
Charlotte,NC
Summary
Dedicated front desk receptionist skilled in customer service and bilingual communication. Proven ability to create a welcoming environment while effectively managing appointment scheduling and front desk operations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Albemarle Road Family Dentistry
Charlotte, NC
07.2024 - 01.2026
- Greeted visitors and directed them to appropriate departments.
- Managed incoming phone calls and routed them to relevant staff members.
- Scheduled appointments and maintained the front desk calendar effectively.
- Maintained a clean and organized reception area for a welcoming environment.
- Provided information about services and answered common inquiries from clients.
- Greeted customers warmly and made them feel welcome.
- Facilitated review and update of Insurance information.
- Assisted patients with limited English proficiency in navigating healthcare services.
Demonstrated fluency in Spanish to facilitate effective communication between patients and staff.
Education
High School Diploma -
East Mecklenburg High School
Charlotte, NC06-2023
Skills
- Appointment scheduling
- Document management
- Customer service
- Bilingual communication
- Front desk operations
- Insurance verification
- Reception management
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Albemarle Road Family Dentistry
07.2024 - 01.2026
High School Diploma -
East Mecklenburg High School