Ashley Alexis
Port Saint Lucie,FL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Store Associate
RaceTrac
Port Saint Lucie, FL
11.2023 - Current
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Performed daily opening and closing procedures for store operation.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Answered questions about current promotions and resolved issues according to store policies.
Team Member
Urban Air Trampoline and Adventure Park
Port Saint Lucie, FL
03.2021 - 09.2021
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Participated in training sessions for new employees when needed.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Trained new team members using approved training materials and information.
Volunteer
Bethesda Hospital East
Boynton Beach, FL
01.2020 - 03.2020
- Provided assistance to staff in the daily operations of the organization.
- Compiled reports on volunteer activities and accomplishments.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Greeted guests and offered assistance in finding specific departments or personnel.
Education
Associate of Arts - Criminal Justice
Indian River State College
Port Saint Lucie 05-2024
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05-2023
Skills
- Customer Needs Assessment
- Inventory Tracking And Storage
- Storeroom Maintenance
- Store Displays
- Customer Service
- Complaint Resolution
- Cleaning
- Parts Labeling
- Desire For Efficiency
- Recordkeeping
- Analytical Thinking
- Hand And Power Tools
- Team Collaboration
Languages
Haitian Creole
Full Professional
Timeline
Store Associate
RaceTrac
11.2023 - Current
Team Member
Urban Air Trampoline and Adventure Park
03.2021 - 09.2021
Volunteer
Bethesda Hospital East
01.2020 - 03.2020
Associate of Arts - Criminal Justice
Indian River State College
High School Diploma -
Treasure Coast High School