Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Amerson

Property Manager
BEAUMONT,TX

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Property Manager

The ITEX Group
Beaumont, TX
05.2022 - Current
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.

Assistant Manager

TLR Solutions
Beaumont, TX
10.2018 - 04.2019
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Assessed property, compiled information and wrote reports regarding findings for submission to director.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Introduced prospective tenants to types of units available and performed tours of premises.

Lead Guest Service Representative

Woodspring Suites
Beaumont, TX
01.2015 - 11.2018
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Collected room deposits, fees and payments.
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.

Education

Registered Medical Assistant - Medical Assisting

Kaplan College
Beaumont, TX
01.2009 - 11.2009

Skills

Tenant and eviction laws

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Timeline

Property Manager

The ITEX Group
05.2022 - Current

Assistant Manager

TLR Solutions
10.2018 - 04.2019

Lead Guest Service Representative

Woodspring Suites
01.2015 - 11.2018

Registered Medical Assistant - Medical Assisting

Kaplan College
01.2009 - 11.2009

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Ashley AmersonProperty Manager