Ashley Amerson
Property Manager
BEAUMONT,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Property Manager
The ITEX Group
Beaumont, TX
05.2022 - Current
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Developed, reviewed and submitted property operating and capital budgets.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Assistant Manager
TLR Solutions
Beaumont, TX
10.2018 - 04.2019
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Assessed property, compiled information and wrote reports regarding findings for submission to director.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Introduced prospective tenants to types of units available and performed tours of premises.
Lead Guest Service Representative
Woodspring Suites
Beaumont, TX
01.2015 - 11.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Collected room deposits, fees and payments.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
Education
Registered Medical Assistant - Medical Assisting
Kaplan College
Beaumont, TX 01.2009 - 11.2009
Skills
Tenant and eviction laws
Affordable housing programs knowledge
Maintenance knowledge
Building operations
Property management
Exceptional oral and written communication skills
Staff Management
Timeline
Property Manager
The ITEX Group
05.2022 - Current
Assistant Manager
TLR Solutions
10.2018 - 04.2019
Lead Guest Service Representative
Woodspring Suites
01.2015 - 11.2018
Registered Medical Assistant - Medical Assisting
Kaplan College
01.2009 - 11.2009