Ashley Armstrong
Novi,MI
Summary
Well-qualified HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR/Shared Services Representative
HR/Advantage (Clark Hill Law)
Detroit, MI
01.2021 - Current
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Oversaw and managed hiring process and assisted human resources operations
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Oversaw HR needs for 20-100 employee operations across 35 companies.
HR Generalist, Senior HR Generalist, Team Lead
Centria Healthcare
Farmington Hills, MI
05.2017 - 01.2021
- Managed recruitment strategies to find best candidates for each opening.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Directed and supervised team of 10 engaged in onboarding 300 candidates monthly across 13 states.
- Audited team performance and compliance with state and federal standards.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
Human Resources Intern
Lumasmart Technologies
Shelby Township, MI
05.2016 - 08.2016
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Helped with employee unemployment and I-9 forms to support compliance procedures.
- Worked with HR team to coordinate company events.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Managed employee documents and maintained permanent files.
Education
Master of Science - Human Resources Management
Cleary University
Howell, MI12.2023
BBA - Human Resources Management
Northwood University
Midland, MI05.2017
Skills
- Leave of Absence Transitions
- Employment Recordkeeping
- Procedure Compliance
- Policy Interpretation
- Human Resources Management Systems
- New Hire Onboarding
- Employee Relations
- Recruitment Management
- Employee Orientation
- Benefits Administration
Certification
HR Management Certification - HR University
Timeline
HR/Shared Services Representative
HR/Advantage (Clark Hill Law)
01.2021 - Current
HR Generalist, Senior HR Generalist, Team Lead
Centria Healthcare
05.2017 - 01.2021
Human Resources Intern
Lumasmart Technologies
05.2016 - 08.2016
Master of Science - Human Resources Management
Cleary University
BBA - Human Resources Management
Northwood University