Ashley Arnold
Whitefish,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Reservation Agent
North Forty Resort
09.2023 - 12.2023
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
- Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
- Boosted revenue with upselling additional services such as room upgrades, meal plans, and special event bookings.
- Collaborated with team members to streamline reservation processes, ensuring a seamless guest experience from booking to checkout.
Host /Lead Barback
Mama Blancas
06.2019 - 09.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
PCA
Immanuel Lutheran Communities
10.2019 - 03.2021
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
Education
Associate of Applied Science - Social Psychology
University of Great Falls
Great Falls, MT2008
High School Diploma -
Flathead High School
Kalispell, MT2005
Skills
- Multitasking
- Problem Solving
- Adaptability
- Order Management
- Food Running
- Table Bussing
- Telephone Reception
- Server Support
- Team Collaboration
- Reservations Management
Yoga, Skiing, Hiking, Cooking
I have become very passionate about how I take care of body in recent years. I most appreciate living a healthy lifestyle in beautiful northwest Montana and enjoy many outdoor activities.
Timeline
Reservation Agent
North Forty Resort
09.2023 - 12.2023
PCA
Immanuel Lutheran Communities
10.2019 - 03.2021
Host /Lead Barback
Mama Blancas
06.2019 - 09.2022
Associate of Applied Science - Social Psychology
University of Great Falls
High School Diploma -
Flathead High School