Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
4
4
years of professional experience
Work History
Staffing Manager
Randstad
Atlanta, GA
01.2022 - Current
Performed sourcing, interviewing, negotiations, and hiring.
Reviewed applications and resumes to support hiring activities.
Decreased employee turnover by 25% through completing effective interviews and implementing employee engagement
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Worked as effective team member while contributing to local and regional HR projects.
Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Liaised between account holders and various departments.
CHEF & B Manager
Ellis Hotel
Atlanta, GA
05.2021 - 01.2022
Successfully opened new concept bistro and Starbucks kiosk
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Developed kitchen staff through training, disciplinary action and performance reviews.
Generated employee schedules, work assignments and determined appropriate compensation rates.
Increased daily sales by 15% through creating fresh "grab n go" options
Collaborated with staff members to create meals for large banquets.
Monitored line processes to maintain consistency in quality, quantity and presentation.
Director
Residence Inn Norcross – Peachtree Corners Hotel
Peachtree Corners, GA
11.2020 - 05.2021
Hired and directed teams to achieve daily and long-term operations and business goals.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Increased guest satisfaction score by 12%
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
Senior Sales Manager
Residence Inn Norcross – Peachtree Corners Hotel
Peachtree Corners, GA
12.2018 - 04.2020
Reported prospecting sales efforts in Sales Force
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Increased YOY revenue from 2018 to 2019
Forecasted sales of $400,000 and set successful policies to achieve sales objectives and related metrics within timeframe.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Assistant Sales Manager
Aimbridge Hospitality
Atlanta, GA
01.2018 - 12.2018
Arranged and coordinated sales calls with prospective clients to generate $250,000 in business for hotel.
Attended and participated in conferences and trade shows to generate new leads, network and drive business.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Education
Some College (No Degree) - Business Administration
The Art Institute of Atlanta
Atlanta, GA
High School Diploma -
Heritage High School
Conyers, GA
05.2006
Skills
Learning & Development
Client Retention & Development
Recruiting and Sourcing
Background Checks
Event & Travel Coordination
Cold Calling
Team Training and Motivation
Client Appreciation Specialist
Networking Events
Managing RFPS
Travel Planning & Hotel Bookings
Hotel Accommodations
Timeline
Staffing Manager
Randstad
01.2022 - Current
CHEF & B Manager
Ellis Hotel
05.2021 - 01.2022
Director
Residence Inn Norcross – Peachtree Corners Hotel
11.2020 - 05.2021
Senior Sales Manager
Residence Inn Norcross – Peachtree Corners Hotel
12.2018 - 04.2020
Assistant Sales Manager
Aimbridge Hospitality
01.2018 - 12.2018
Some College (No Degree) - Business Administration