Ashley Babcock
Rochester,NY
Summary
Accomplished Manager with a proven track record at Amf Bowling Centers Inc, enhancing customer satisfaction and maintaining a high-quality service delivery. Expert in team leadership and strategic planning, I excel in complex problem-solving and decision-making, ensuring operational excellence and productivity. Skilled in both verbal and written communication, I drive significant improvements in customer service and staff management.
Overview
4
4
years of professional experience
Work History
Manager
Amf Bowling Centers Inc
09.2021 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Quality Control Inspector
Wilberts
10.2020 - 03.2021
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Identified and documented quality discrepancies for management to develop resolutions.
Kitchen Manager
Episcopal Senior Life Community
08.2018 - 01.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
Education
High School Diploma -
East Ridge High School
Rochester06.2007
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Strategic Planning
- Customer Service
- Decision-Making
Timeline
Manager
Amf Bowling Centers Inc
09.2021 - 05.2022
Quality Control Inspector
Wilberts
10.2020 - 03.2021
Kitchen Manager
Episcopal Senior Life Community
08.2018 - 01.2020
High School Diploma -
East Ridge High School
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