ASHLEY BARBEE
EDEN,NY
Overview
14
14
years of professional experience
Work History
CAM - Collections Specialist III
- M&T Bank
Amherst, NY
10.2017 - 06.2023
- Initiated contact with consumer borrowers that are in the mid to late stages of delinquency; assessed the prospect of repayment, and arranges repayment schedules.
- Investigated and conducted skip tracing above and beyond requirements.
- Participated in loss prevention by employing advanced strategies that provide protection for M&T with respect to its interest in the collateral securing the loan.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals
- Developed collection methods to achieve or exceed company financial goals.
Assistant Manager/Leasing Agent
- Towne Apartments
Buffalo, NY
01.2015 - 10.2017
- Recorded and updated details of prospective and existing landlords and tenants into the computer database.
- Completed lease applications and assisted with verification of application information.
- Accepted rent payments, security deposits and other applicable fees.
- Enforces occupancy policies and procedures by confronting violators.
Beauty Advisor
- ULTA
Buffalo, NY
09.2014 - 06.2015
- Provided an exceptional experience for all Ulta Beauty guests by engaging each guest to determine individual needs.
- Kept fixtures fully stocked with merchandise, performed cashier duties, maintained overall store cleanliness, and completed tasks as assigned.
Debt Collector
- Primary Financial Services
Amherst, NY
12.2013 - 12.2014
- Utilized various skip tracing techniques and collection strategies.
- Located right parties in order to negotiate payment arrangements on high collectability or value accounts.
- Negotiated payment terms and methods when the customer was reached.
Direct Support Professional
- Aspire of WNY
Silver Creek, NY
03.2011 - 12.2013
- Was a personal companion to clients and acted as a supportive friend serving their needs and working to build their independence.
- Encouraged and fostered individuals’ preferred hobbies and interests.
- Assisted with and worked to strengthen the individuals’ many daily living needs, including but not limited to: nutrition, hygiene, exercise, communication, and socialization skills.
Cashier (Seasonal)
- ULTA
Buffalo, NY
06.2012 - 08.2012
- Provided an exceptional experience for all Ulta Beauty guests by engaging each guest to determine individual needs.
- Kept fixtures fully stocked with merchandise, performed cashier duties, maintained overall store cleanliness, and completed tasks as assigned.
Storefront
- Tim Hortons
Angola, NY
11.2009 - 03.2011
- Operated the drive-thru window and sales register quickly and efficiently.
- Provided friendly guest service and heartfelt hospitality.
- Restocked work stations and display cases.
Education
Certificate of Achievement - Cosmetology
Continental School of Beauty
04-2024
General Studies
Erie Community College
2012
High School Diploma -
Lake Shore Senior High School
Angola, NY2009
Summary
Licensed Cosmetologist with extensive beauty knowledge, and the freshest training in current hairdressing trends. Exceptionally skilled in customer service, solving complex styling challenges with innovative solutions, and managing salon time efficiently to maximize client satisfaction. Seeking a chair rental at an established independent salon. Beyond eager to bring a blend of artistic flair and technical skill to a dynamic salon team, ensuring every client leaves feeling their best.
Skills
- Cosmetology
- Haircut & Color Services
- Customer Service
- Product Knowledge
- Creativity
- Management
- Account Receivables
- Call Center
- Front Office
- Adaptability
- Teamwork
- Detail-Oriented
- Active Listening
- Critical Thinking
- Time Prioritized
- Consistent Productivity
Timeline
CAM - Collections Specialist III
- M&T Bank
10.2017 - 06.2023
Assistant Manager/Leasing Agent
- Towne Apartments
01.2015 - 10.2017
Beauty Advisor
- ULTA
09.2014 - 06.2015
Debt Collector
- Primary Financial Services
12.2013 - 12.2014
Cashier (Seasonal)
- ULTA
06.2012 - 08.2012
Direct Support Professional
- Aspire of WNY
03.2011 - 12.2013
Storefront
- Tim Hortons
11.2009 - 03.2011
Certificate of Achievement - Cosmetology
Continental School of Beauty
General Studies
Erie Community College
High School Diploma -
Lake Shore Senior High School