Ashley Barber
Middletown,DE
Summary
Dynamic Sales Associate with a proven track record at FLOW Network, adept in upselling and providing exceptional customer service. Leveraged sales expertise and excellent people skills to consistently meet monthly sales targets and enhance customer satisfaction. Excelled in a team environment, contributing to a notable increase in store performance through effective sales strategies and superior product knowledge.
Overview
4
4
years of professional experience
Work History
Sales Associate
FLOW Network
Middletown, DE
11.2020 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Studio Art
Delaware State University
Dover, DEDiploma - Studio Art
Middletown HS
Middletown, DE06.2019
Skills
Sales expertise
Excellent people skills
Product and service sales
Client Service
Upselling
Exceptional customer service
Timeline
Sales Associate
FLOW Network
11.2020 - Current
Studio Art
Delaware State University
Diploma - Studio Art
Middletown HS