Ashely Belden
Bend,OR
Summary
Dynamic professional with a proven track record at Best Buy, excelling in customer service and problem-solving. Skilled in relationship building and teamwork, demonstrated through enhancing customer loyalty and streamlining operations. Achieved significant improvements in customer satisfaction and operational efficiency, leveraging interpersonal and analytical skills. Talented kitchen leader and team motivator successfully maintained staff focus and productivity in high-volume, fast-paced operations. I was experienced with pastries, sourcing ingredients, controlling budgets, and boosting restaurant profiles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Best Buy
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Cake Decorator
Safeway
01.2023 - 11.2023
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Pastry Chef
Portello Wine Cafe
09.2020 - 01.2023
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Cycled menus to keep offerings fresh and interesting for customers.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
Education
Bachelor of Science - Computer Science
Central Oregon Community College
Bend, OR06.2027
Associate of Arts - Baking And Pastry Arts
Central Oregon Community College
Bend, OR06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Relationship Building
- Outgoing Personality
Certification
Serv Safe Certification
Timeline
Sales Associate
Best Buy
12.2023 - Current
Cake Decorator
Safeway
01.2023 - 11.2023
Pastry Chef
Portello Wine Cafe
09.2020 - 01.2023
Bachelor of Science - Computer Science
Central Oregon Community College
Associate of Arts - Baking And Pastry Arts
Central Oregon Community College