Ashley Bernal
Laredo,TX
Summary
Results-driven professional with experience in database management and record maintenance at Mercy Kids Therapy. Proven expertise in enhancing customer satisfaction and streamlining operations through effective multitasking and attention to detail. Skilled in social media strategy, successfully increasing engagement during an internship at Elusive Publishing. Proficient with office software and committed to optimizing team efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clerk
Mercy Kids Therapy
06.2025 - 07.2025
- Processed patient information and maintained accurate records in electronic health systems.
- Ensured compliance with safety regulations and maintained a clean, organized workspace.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Intern
Elusive Publishing
06.2024 - 06.2025
- Managed social media accounts, increasing audience engagement through targeted posts.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Boosted social media engagement through creative content creation.
Education
High School Diploma -
JW Nixon High School
Laredo, TX05-2027
Skills
- Telephone etiquette
- Customer satisfaction
- Filing systems
- Database entry
- File maintenance
- Mail handling
Certification
- Food Safety & Science Certification - Sept. 29, 2025
Languages
Spanish
Professional Working
Timeline
Clerk
Mercy Kids Therapy
06.2025 - 07.2025
Intern
Elusive Publishing
06.2024 - 06.2025
High School Diploma -
JW Nixon High School