Ashley Bernard
Brooklyn,NY
Summary
I am able to handle multiple tasks on a daily basis. I use a creative approach to problem solve.I am a dependable person who is great at time management. I am always energetic and eager to learn new skills.
Overview
10
10
years of professional experience
Work History
Operating Manager
Bella Spa
Rockville , Utah
03.2023 - 12.2024
- Oversaw spa renovation, coordinated with vendors and managed transactions.
- Documented client records and information.
- Applied marketing, networking, and interpersonal skills to build practice and loyal clientele.
- Advised management on ways to improve operational efficiency while maintaining high standards of quality service.
- Created detailed reports on client satisfaction levels with services offered by the spa.
- Resolved any conflicts or disputes between customers or staff members in a professional manner.
Leader
Herbalife Wellness Coach
Brooklyn, New York
05.2019 - 08.2023
- Planned and led fitness classes incorporating various forms of exercise such as yoga, aerobics, weight training and stretching.
- Boosted community members' health knowledge through participation in health events and fairs.
- Maintained a database of client information including medical history, dietary intake and body measurements.
- Counseled clients on emotional well-being topics such as self-care practices, positive thinking and resilience building.
Supervisor
Public Storage
Hempstead, New York
08.2022 - 03.2023
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Assisted with customer requests and answered questions to improve satisfaction.
Merchandise Associate
Bloomingdale's
Garden City, NY
05.2015 - 07.2015
- Evaluating a customer's skin condition and offer recommendations for treatments
- Recommending skin care products to customers, including moisturizers and facial washes
- Waxing or plucking unwanted hair, providing facials and administering other cosmetic treatments.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
Education
Communications -
Broward college
Sheridan, FL12.2017
Teaching
Sheridan technical college
Sheridan, FL05.2016
Skills
- Guest services, Customer service, Communication skills, Upselling, Computer literacy, Time management,
- Health Coaching
- Program Development
- Teamwork and Collaboration
Timeline
Operating Manager
Bella Spa
03.2023 - 12.2024
Supervisor
Public Storage
08.2022 - 03.2023
Leader
Herbalife Wellness Coach
05.2019 - 08.2023
Merchandise Associate
Bloomingdale's
05.2015 - 07.2015
Communications -
Broward college
Teaching
Sheridan technical college