Ashley Bertrand
Clarence Center,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gastrointestinal Associates
08.2022 - 05.2024
- Assisted physicians, nurses, and other medical personnel by performing administrative and clinical duties.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Work directly with 12-20 patients per day.
Medical Labeling Quality Control Analyst/Researcher
JHBertrand INC
05.2023 - 12.2023
- Improved product quality by conducting thorough inspections and identifying defects promptly.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Reduced product rejection rates by proactively collaborating with production teams to address quality issues.
- Streamlined data collection processes for increased efficiency and accuracy in research findings.
- Administered 1000 internal quality audits and assessed results to inform corrective action measures.
Patient Care Technician
Fort Sanders Regional Medical Center
02.2022 - 05.2022
- Provided secondary health care to patients by ensuring cleanliness of their rooms, monitoring their health and vital signs, assisting patients with basic tasks like eating or using restroom, and performing basic nursing procedures.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Documented patient information and care activities in electronic health record.
- Cared for 10-30 patients per shift.
Education
Bachelor of Science - Kinesiology And Exercise Science
University of Tennessee
Knoxville, TN12.2023
Skills
- Medical Terminology
- Patient Flow Management
- Phlebotomy
- EMR / EHR
- Multitasking
- Prioritization
- Adaptable
Affiliations
- Delta Pi Chapter of Alpha Chi Omega
- American Academy of Physician Associates
Certification
- Medical Scribe
Volunteering
Captain, University of Tennessee Collegiate Dream Team | Dream On 3 05/2021 - 11/2022 - Knoxville, TN
Dream On 3 provides sports-themed "dreams" for kids and young adults, ages 5-21, who are living with life-altering conditions including those with mental health challenges and intellectual disabilities. The Collegiate Dream Team (CDT) is a team of college students that work together in planning and creating the Dream Experience.
- Recruited a team of UTK students
- Used creative group thinking for marketing strategies to raise funds
- Delegated roles to members of the team
- Created, planned, and hosted fundraising events
- Established a relationship with the Dream Kid
- Participated in the planning and execution of the Dream Experience
- Communicated and collaborated with East Tennessee Children's Hospital
Founder | Richard Knights/Sue Kaderli Memorial Fund 10/2010 - Present - Buffalo, NY
The Richard Knights/Sue Kaderli Memorial Fund was created with the wish that money raised be used to provide financial support for cancer patients and their families. Funds have assisted families with nutritional supplements and prescriptions, as well as medical supplies and bills. Funds are raised through an Annual Walk/Run, wine-tasting, golf tournament, Pink Crystal Ball, and various other contributions.
- Donated/Raised Funds
- Participated in the planning and hosting of the Annual Walk/Run and golf tournament
- Communicated with cancer patients and their families
- Developed social media/marketing strategies
Timeline
Medical Labeling Quality Control Analyst/Researcher
JHBertrand INC
05.2023 - 12.2023
Medical Assistant
Gastrointestinal Associates
08.2022 - 05.2024
Patient Care Technician
Fort Sanders Regional Medical Center
02.2022 - 05.2022
Bachelor of Science - Kinesiology And Exercise Science
University of Tennessee
- Medical Scribe
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