Ashley Berwick
Austin,TX
Summary
Dynamic Service Technician at Tesla with a proven track record in enhancing customer satisfaction through effective problem-solving and advanced diagnostic skills. Successfully trained new technicians, fostering a collaborative environment. Experienced Property Manager skilled in financial oversight and tenant relations, ensuring high occupancy rates and compliance with regulations. CPR/First Aid certified.
Overview
9
9
years of professional experience
Work History
Service Technician
Tesla
Austin, TX
03.2023 - 03.2026
- Executed routine maintenance and repairs on electric vehicle systems to ensure optimal performance.
- Executed diagnosis and resolution of technical issues utilizing advanced diagnostic tools.
- Facilitated team collaboration to enhance service efficiency and elevate customer satisfaction.
- Facilitated training sessions for new technicians on safety protocols and equipment operation.
Property Manager
Berwick Properties
Houston, TX
01.2017 - 12.2022
- Managed property operations, ensuring timely maintenance and tenant satisfaction.
- Developed and implemented efficient leasing strategies to optimize occupancy rates.
- Oversaw financial management, including budgeting, rent collection, and expense tracking.
- Coordinated with vendors for maintenance, repairs, and renovations to enhance property value.
- Analyzed market trends to inform strategic decisions on rental pricing and property improvements.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
Bachelor of Arts - Art History
The University of Texas At Austin
Austin, TXSkills
- Customer service
- Microsoft applications
- CPR/First Aid/ AED certified
Timeline
Service Technician
Tesla
03.2023 - 03.2026
Property Manager
Berwick Properties
01.2017 - 12.2022
Bachelor of Arts - Art History
The University of Texas At Austin