Ashley Brogden
Overland Park,KS
Summary
Dedicated to improving service, retaining loyalty and building long-lasting relationships with customers and vendors. Effective leader and problem-solver. Offering excellent communication and good judgment.
Overview
2
2
years of professional experience
Work History
Food and Beverage Manager
Falcon Ridge Golf Course
07.2022 - Current
- Motivated staff to perform at peak efficiency and quality.
- Resolved customer complaints involving food or beverage quality and service.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Maintained highest standards for beverage quality and service.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
Manager
The Peanut
10.2021 - 03.2023
- Accomplished multiple tasks within established timeframes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized performance by monitoring daily activities and mentoring team members.
Repaint Manager, Estimator, Warranty Manager
Gecko Painting, Inc.
2019 - Current
- Analyzed commercial properties and residential homes to prepare estimates for painting.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Accomplished multiple tasks within established timeframes.
- Scheduled customers painting warranty with builders.
Education
University of Missouri - Kansas City
Kansas City, MOJohnson County Community College
Overland Park, KSSkills
- Restaurant Operation
- Patron Satisfaction
- Revenue Generation
- Staffing requirement
- Operations support
- Process improvements
- Customer Relations
- Employee training
Timeline
Food and Beverage Manager
Falcon Ridge Golf Course
07.2022 - Current
Manager
The Peanut
10.2021 - 03.2023
Repaint Manager, Estimator, Warranty Manager
Gecko Painting, Inc.
2019 - Current
University of Missouri - Kansas City
Johnson County Community College
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