Ashley Bucio
Las Vegas,NV
Summary
Organized and detail-oriented administrative professional with experience in customer service and office operations. Committed to enhancing client interactions and streamlining processes for optimal team collaboration.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Administrative Assistant
First Choice Tree Service
Las Vegas, Nevada
07.2025 - Current
- Communicated with clients to confirm appointments and provide necessary information promptly.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Prepared daily schedules, aligning staffing needs with project demands and priorities.
- Collaborated with team members to gather input on project deadlines and priorities.
Office Secretary
Primo Tires
Las Vegas , Nv
02.2025 - 08.2025
- Managed incoming calls, directing inquiries to appropriate departments for prompt resolution.
- Ensured that all customer service requests are handled in a timely manner.
- Welcomed visitors professionally and provided assistance to enhance their experience.
- Maintained inventory of office supplies and equipment to ensure availability for staff.
Administrative Assistant
Harmony Healthcare
Las Vegas, Nevada
01.2023 - 02.2025
- Coordinated schedules and appointments for healthcare professionals and patients, ensuring optimal time management and patient flow.
- Verified patients' insurance eligibility prior to appointments to facilitate smooth visit processes.
- Welcomed patients upon arrival and provided information about their visit to enhance their experience.
- Adhered to HIPAA regulations when handling confidential patient information.
Cashier
Hershey's Chocolate World
Las Vegas, Nevada
04.2021 - 07.2022
- Handled cash, credit, and gift card transactions accurately.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Trained new team members on cash register operations, stock management, and customer service best practices.
- Executed operational tasks to enhance store efficiency.
Education
Trade School - Cosmetology
Avalon Insituite
Las Vegas, NV12-2022
High School Diploma -
Durango Highschool
Las Vegas, NV05-2021
Skills
- Appointment scheduling
- Appointment management
- Insurance verification
- HIPAA compliance
- Front desk operations
- Microsoft Office
- Customer service
- Client communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrative Assistant
First Choice Tree Service
07.2025 - Current
Office Secretary
Primo Tires
02.2025 - 08.2025
Administrative Assistant
Harmony Healthcare
01.2023 - 02.2025
Cashier
Hershey's Chocolate World
04.2021 - 07.2022
Trade School - Cosmetology
Avalon Insituite
High School Diploma -
Durango Highschool